Welcome to our guide to how bonuses work in 2026. Bonuses can add extra value to your play, but only if you understand the mechanics before you opt in. Every offer comes with its own eligibility rules, wagering requirements, time limits and game restrictions, and the terms attached to each promotion are the final word. We never promise winnings, and a bonus is entertainment, not income. Below, we explain how each type of offer generally works, how to claim it and what to check first. All offers are for UK customers aged 18 and over, and it's always worth reading the full terms on the promotion itself before you accept anything.
Welcome offers for new players
A welcome offer is aimed at new customers who register an account, verify their details and make a first qualifying deposit or bet. Depending on the promotion, the reward may be bonus funds, free spins or a mix of both. To claim, we suggest you sign up, check whether an opt-in box or promo code is needed, then complete the qualifying action exactly as the terms describe. Missing a step is the most common reason an offer doesn't credit. Always check the minimum deposit, the wagering requirement, the expiry window and any payment methods that may be excluded before you commit.
Free spins offers
Free spins let you play selected slots without staking your own balance on each spin. They are usually tied to specific games and carry a set value per spin, so check both before you start. Some free-spin offers come with wagering attached to any winnings, while others may be released as bonus funds; the promotion terms spell out which applies. To claim, opt in where asked, make any qualifying deposit or bet, and use the spins within the stated time limit. Unused spins typically expire, so we recommend checking the deadline as soon as they are credited.
Promo codes and how to use them
Some promotions need a promo code entered at registration or at the cashier, while others credit automatically once you opt in. If a code is required, enter it exactly as shown and before you make your deposit, because most offers cannot be added retrospectively. Keep in mind that codes can be single-use, limited to certain customers or valid only for a short period. If something doesn't credit as expected, contact our support team promptly with the details of your deposit and the code you used, and we'll look into it for you.
Wagering, expiry and game contribution
Wagering requirements set how much you need to stake before bonus-related funds can be withdrawn, and the basis (bonus only, or bonus plus deposit) is stated in each promotion's terms. Different games contribute differently: slots often count in full, while table games and live casino may count for less or not at all. Bonuses also expire, so note the deadline when you claim. Maximum stake limits may apply while a bonus is active. Reading these three things first, wagering, expiry and contribution, will save you most of the usual surprises.
Playing responsibly with bonuses
A bonus should never be a reason to deposit more than you planned. Set a budget before you play, use deposit limits, reality checks and time-outs in your account settings, and treat any offer as optional. If gambling stops feeling like fun, step away and use our self-exclusion tools or speak to a free support service such as BeGambleAware or GamCare. Play is for over-18s only.